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Plain-language curriculum
Eight modules from switching on a device to staying safe online, with printable guides.
Education · Technology
Digital Literacy Program
Confidence online, for everyone
Hands-on digital skills training for seniors, newcomers to Canada, job seekers and young learners — taught in small groups, in familiar places, by patient volunteers.
Status: Accepting founding partners and volunteer instructors
Overview
Why this matters
The challenge
Everyday life has moved online: job applications, banking, health services, school portals and government benefits. People without basic digital skills are left relying on others for tasks that should take minutes.
Seniors, newcomers and low-income families are most affected. Many community organisations would like to help, but lack a ready curriculum, trained instructors and devices to teach on.
Our approach
We give partner organisations a complete, ready-to-run programme: a plain-language curriculum, trained volunteer instructors, loaner devices and simple progress tracking.
Classes run where people already feel comfortable — libraries, community centres, places of worship and settlement agencies — and move at the pace of the learner.
A person who can apply for a job, book a clinic visit or video-call family on their own has gained more than a skill. They have gained independence.
What the programme includes
Everything a partner needs to deliver
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Small-group classes
Six to ten learners per class, with a volunteer for every three participants.
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Loaner devices
Refurbished laptops and tablets available for class and, where possible, to take home.
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Online safety
Recognising scams, strong passwords, privacy settings and two-step verification.
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Multilingual support
Materials and volunteers in the languages our partner communities speak.
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Certificate of completion
A certificate learners can add to a résumé or settlement file.
How it works
Four steps from idea to impact
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Partner with us
A community organisation hosts the programme and helps recruit learners.
- 2
Prepare
We train volunteers, deliver devices and agree the class schedule.
- 3
Learn
Learners complete the modules over six to eight weekly sessions.
- 4
Graduate and continue
Graduates receive certificates and can join drop-in help hours.
Who it serves
Designed with people at the centre
The programme is shaped by the communities our partners serve — and adapted for each one.
Seniors
Newcomers to Canada
Job seekers
Youth and students
People with disabilities
Caregivers
Our 2030 goals
What we are working toward
Targets, not results. We will publish verified progress in our annual report.
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learners trained
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host partners
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volunteer instructors
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languages supported
Partners we are looking for
Built together, or not at all
Every initiative is delivered through partnerships. These are the organisations that make this one work.
Libraries and community centres
To host classes in trusted, accessible spaces.
Settlement agencies
To connect newcomers with the programme.
Technology companies
To donate devices and sponsor employee volunteers.
Colleges and universities
To offer student volunteer placements.
How you can help
Make this initiative happen
Questions
Frequently asked
Do learners need their own device?
No. Loaner devices are provided in class. Where supply allows, learners who complete the programme can keep a refurbished device.
How long is the programme?
Six to eight weekly sessions of about two hours, followed by optional drop-in help hours.
Can the programme be delivered in other languages?
Yes. We match volunteers and translated materials to the communities each partner serves.
What does a host organisation provide?
A room with power and Wi-Fi, help recruiting learners and a contact person. We provide the rest.