Éloge de l’organisme de deux personnes

When people imagine a charity, they often picture a large institution with a recognisable brand, a headquarters and a marketing department. The reality is quite different. The overwhelming majority of nonprofits are small — frequently run by a handful of staff, or by none at all, sustained by volunteers and by the extraordinary persistence of their founders.

The genius of the small

Small organisations possess advantages that large ones struggle to replicate. They are close to the people they serve, often indistinguishable from them. They notice needs early and respond quickly. They earn trust in communities that are, with good reason, wary of institutions.

Many executive directors are simultaneously fundraiser, bookkeeper, programme manager, IT department and cleaner. Their resourcefulness is remarkable. It is also, if we are honest, unsustainable.

The hidden costs of doing everything

A founder who spends Saturday reconciling spreadsheets is not spending it with the families the organisation exists to serve. A volunteer coordinator who loses a week to a compromised email account has lost a week of mission. Small organisations pay a heavy tax in time for the absence of infrastructure that larger ones take for granted.

What would genuinely help

• Shared services, so that small organisations can access professional IT, finance and design without employing specialists.
• Patient, flexible funding that trusts leaders to invest in their own capacity.
• Skilled volunteers matched carefully to real needs, rather than general goodwill with nowhere to go.
• Introductions, because the most valuable asset a small charity can acquire is often a relationship.

A matter of respect

To support small organisations is not to rescue them. It is to recognise that they are already doing essential work with admirable efficiency, and to remove the obstacles that prevent them from doing more. They do not need our pity. They need our partnership.